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It's an obvious connection: the better you do in an interview, the more
likely you will get the job. It is the most critical aspect of the job
search. All the resumes and accreditation you can buy can't save you from
a really bad interview. That is why the following points are so important.
You may find they could be the difference between a plum position, and
a continuous cycle of pavement pounding. Fortunately, the skills are easy,
and can be divided into three categories.
Preparation - Before The Interview
Know Thyself
The most important thing to know about yourself is what you can provide
the employer. Remember, they don't owe you anything. You have to convince
them that you can help their business. So before the interview, identify
at least three to five traits you possess that make you an excellent candidate
for the position. How might you be different than other candidates in
the skills department? Also, remember to know your "goals in the
next five to ten years." This is a question that is asked by nearly
every interviewer. Plus, you must be able to answer how the organization
fits into your goals. Polish your answer, but don't make it sound like
you've memorized it.
Know Thy (Prospective) Employer
Always be prepared. You don't actually have to be an expert on the company
or organization, but you should know the basics. That includes the type
of employer it is, the organization size, what kind of volume they do,
history, product line, style of service, etc. The more you know, the more
your interest in the position will shine through. And managers like candidates
with a strong interest in their organization.
Look for information on the prospective employer:
- On the publications like Modern Baking, Food Arts, etc.
Check out restaurant guides
- Newspapers frequently archive old restaurant reviews, which may be
of help
- Other industry websites
- Employer directories are widespread on the web
- See if you can find someone who is an alumnus of your school who has
worked there
Know Thy Position
Do you know exactly what the position you're applying for is? Before you
head in for the interview, make sure you've got a clear job description
including a list of the required responsibilities and skills.
Know Interviewing
Although it may seem odd, with interviewing, practice really is perfect.
Have a friend ask you the typical questions an interviewer might ask.
Then ensure you have your responses well practiced, and you know your
key strengths. The more practice you get, the better off you'll be.
Presentation - The Interview Itself
Now that you're prepared, you're ready to go. Ensure you arrive 10-15
minutes early for every appointment (you can't lose points for promptness),
and ensure you've got an extra copy of your resume. Now is your time to
sell yourself. Try these pointers out:
Look Professional - Depending on the position, you will definitely
want to arrive looking well groomed, either in clean whites or professional
business attire such as a suit, or clothes that say you're serious. In
reality, an interview is a sales presentation where you are the product.
Make certain you're looking good, and no organization will want to leave
you on the shelf.
Give Good Greeting - Don't underestimate the power of a firm handshake
and a warm smile. These are amazing first impression builders.
Play It Cool - Speak clearly, and calmly, and don't feel you cannot
pause to collect your thoughts.
It's Not An Interview, It's A Conversation. Really - In order
to keep yourself from getting nervous, remember that you are seeking information
about a company, and the interviewer is just trying to seek information
about you. If you have information that you want the interviewer to know,
make sure you get your point across. Be sure to answer the questions completely,
and don't be afraid to offer information you'd like to get across.
More Is More - Try to stay away from one word answers. Use any
chance you get to expand on your strengths or give examples of your work
or experience.
Listen Up - Listening is critical to the interview process. It
ensures you know exactly what the interview is looking for.
Maintain Positivity - The interview process is definitely not
the time to complain about anything. Do not complain about past employers,
instructors or anything which might seem negative. If you must share a
negative experience, be sure to present it in a positive light, like perhaps
what you might've learned from it. If you are asked for a weakness (which
you inevitably will be), be sure to address how you are planning to deal
with it positively.
What's Next? - It's alright to inquire when and how you can expect
to hear from the employer. Also, if you know you would like the job, say
so.
Ask Questions - The more give the impression that you are interested
in the organization, the better.
Following Up - Post Interview
Once the interview is finished, make sure to write down what was great
about the interview and what was not so great. Were there questions that
you could've answered with more clarity? Is there a point you wanted to
make that you missed? Make sure to note these for your next interview.
As well, make sure you know when the employer will make its decision and
if you can call back.
Say Thanks - By sending a thank you note soon after the interview,
you make a powerful impression. Not only is this practice courteous and
professional, it also gives you the opportunity to present information
you think the interviewer should know.
Give 'Em A Call - Don't call right away, of course. Give the employer
time to respond, but if you haven't heard from the employer in the allotted
time frame, give them a call. It never hurts to be interested.
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